Refund Policy

How purchases work

PRO and ELITE subscriptions are currently sold exclusively through the Apple App Store as in-app purchases. Tamiro does not process or store your payment details, and doesn't bill you directly.

Paid but seeing Free?

If you reinstalled Tamiro or switched devices, open the app and go to Settings → Restore purchases to re-link your subscription — no refund needed.

Requesting a refund

If Restore purchases didn't fix it and you want your money back, that's handled by Apple, not Tamiro. We have no ability to issue one ourselves.

• Request one at reportaproblem.apple.com
• Or from your iPhone: Settings → Profile → Subscriptions

What Tamiro can help with

Credits cannot be bought with money. They are only earned in-app — by completing sessions, opening loot, unlocking awards, claiming the daily challenge, and prestiging a skill — so there is nothing to refund there. If you're double-charged or hit a billing bug on our end, contact us and we'll investigate and help you get it sorted.

Changes to this policy

As Tamiro adds new ways to pay (a website store, Android IAP once in development), this policy will be updated to match.

Questions about refunds? Contact us